Customer Success and Customer Support Sync
Generated by Hypercontext.com
CS and Support and the most customer-facing teams in any organization. It's critical that these teams don't work in silos, but rather are in complete sync with one another. This bi-weekly sync will ensure they do just that.
Agenda
Icebreaker
Major news and updates from Customer Success
Major news and updates from Customer Support
Key dates to keep in mind
Feedback exchange: Share one piece of feedback for each team
Any roadblocks that we need to address?
Who deserves a shoutout?
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